Send defective probe

Returning the CarboProbe for repair

CarboProbe probes are highly technical measuring instruments subject to potentially difficult working conditions. The lifetime of the CarboProbe depends mainly on the conditions in which they are used and respecting our user manual guidelines.

If you suspect that the CarboProbe is not operating correctly and the troubleshooting section has not assisted you in solving the problem encountered, then we recommend to send this probe back to Econox for analysis & repair.

When sending a CarboProbe for repair, pack it carefully in its original packaging, mark it “Fragile Instrument” and send it back to us.

Rue de l’église 25
2942 Alle – Switzerland

If your are shipping from outside of Switzerland please use a pro-forma invoice for custom purpose. You can download a sample pro-forma invoice here.


At Econox, we listen to you to find the solutions that best suit your situation.

Please also note that we are available to advise you and help you choose the right oxygen probe model for your needs. Active for 40 years, our company has acquired a wealth of knowledge and experience that we are happy to put at your disposal. We have a unique know-how that we put to work for you.

With our help, you can find the ideal oxygen probe that perfectly matches your needs. If you have any problems with it, please contact us immediately.